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Cancellation Policy
At Sampusta our customer satisfaction is our top priority. This Cancellation and Refund Policy outlines the conditions under which cancellations and refunds are processed. By using our services, you agree to this policy.
1. Cancellation Policy
1.1 Order Cancellation by Customer
• Time Frame: Orders can be canceled within 4 hrs of placing the order, provided the order has not been shipped or processed.
• Process: To cancel your order, please contact our customer support team
• Refund: If the order is canceled within the allowable time frame, a full refund will be processed.
1.2 Order Cancellation by Us
We reserve the right to cancel orders under the following circumstances:
• The product is out of stock.
• There is a pricing or description error.
• The payment has not been successfully processed.
• Suspicious or fraudulent activity is detected.
In such cases, you will be notified, and a full refund will be issued.